# Clockwork
Clockwork is the reliability platform for EV charging. We help charging operators improve Charge Success by detecting, diagnosing, and resolving issues before they impact drivers. Our platform brings together data from chargers, CPMS platforms, networking, electrical systems, and field operations to identify root causes, prioritize actions, and improve network reliability. Clockwork integrates with existing systems to provide end-to-end operational intelligence and actionable insights across the charging ecosystem.

## Homepage link
- [home](https://www.clockwork.energy/)

## Key Topics

- EV charging reliability
- Charge Success
- EV charging operations
- EV charger diagnostics
- Root cause analysis
- EV charger monitoring
- EV charging analytics
- OCPP analytics
- EV charging observability
- Operational intelligence
- Charging Management Systems (CPMS)
- EV infrastructure
- EV charging network management
- Fleet charging
- DC fast charging
- EV charger uptime
- Predictive maintenance
- Remote diagnostics

## About Clockwork

Clockwork does not replace a Charging Management System (CPMS). It complements existing charging infrastructure by providing operational intelligence and reliability management across hardware, software, networking, electrical systems, and field operations. The platform helps charging operators understand why issues occur, prioritize the actions that matter most, and continuously improve Charge Success.

## Who We Help

Clockwork is designed for EV charging operators, charge point operators (CPOs), fleet operators, site hosts, and organizations responsible for operating and maintaining EV charging infrastructure.

## Charge Success

Charge Success measures whether EV drivers are able to successfully complete a charging session. Unlike traditional uptime metrics, Charge Success reflects the real driver experience and helps operators understand how reliably their network performs in the field. Improving Charge Success increases driver confidence, charger utilization, and operational performance.

## AI Agent Access

This site is powered by Wix and supports the Model Context Protocol (MCP)
for agentic AI access. AI agents can connect directly to retrieve live,
up-to-date site content - no scraping required.

- [**Site MCP Endpoint**](https://www.clockwork.energy/_api/mcp)
- [**Wix MCP Docs**](https://dev.wix.com/docs/develop-websites/articles/get-started/about-the-wix-site-mcp)

## Available MCP Tools

### GetBusinessDetails
Retrieves business and site details such as timezone, email, phone, and address.
- No parameters required.

### SearchInSite
Searches the site for information.
- **searchTerm** - The term to search for in the site.

### SearchSiteApiDocs
Retrieves the API documentation for the Wix business solutions installed on
this site, and informs the AI client how to use the APIs. Use this tool for
querying products and services (instead of SearchInSite).
- **searchTerm** - The term to search for in the site API documentation.

### GenerateVisitorToken
Creates a new visitor session and obtains a visitor access token for the site.
Must be called before making any CallWixSiteAPI request if no visitor token
is already available in context.
- No parameters required.

### CallWixSiteAPI
Calls API methods on the site to perform actions on a visitor's behalf,
such as querying site data, booking an appointment, or starting a purchase.
- **visitorToken** - Visitor access token. Use GenerateVisitorToken first if not available.
- **url** - Absolute URL of the API method to call (e.g. https://www.wixapis.com/...). Retrieve using SearchSiteApiDocs.
- **method** -  HTTP method to use for the API call.
- **body** -  Request body as a valid JSON string.

### ReadFullDocsArticle
Fetches a complete article from the Wix developer documentation portal.
- **articleUrl** -  URL of an article in the Wix developer documentation portal.

### ReadFullDocsMethodSchema
Fetches the full schema for a Wix API method. Should be called before
calling the actual method via CallWixSiteAPI.
- **articleUrl** - URL of the reference article for the Wix API method.

## What Visitors Can Do via AI + MCP

- Get business details (contact info, location, hours)
- Discover products and services on offer
- Book services and make reservations
- Start a purchase and be directed to the site to complete checkout
- Ask questions and get relevant answers without having to browse the site

## Notes

- No authentication required to connect to the MCP endpoint
- Only public information accessible on the site is available
- Content is always live and up to date
- To receive tool updates, implement a tools/list call upon receipt of a tool update notification