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Introducing the Clockwork Reliability Index: A New Standard for Measuring EV Charger Performance
The EV industry has made impressive strides in deploying more charging infrastructure—but availability doesn’t always equal reliability. Drivers still routinely encounter broken stations, confusing interfaces, or chargers that simply don’t deliver a full charge.
Yet, many networks continue to report uptime above 99%. This figure, while technically accurate by some definitions, often fails to reflect the actual experience of drivers. That’s the problem we set out to solve at
Jennifer Buchanan
5 days ago3 min read
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