ChargeLab and Clockwork Partner to Deliver Deeper Reliability for EV Charging Operations

Today, we’re excited to announce a partnership between ChargeLab and Clockwork to help charging operators improve charger reliability, operational visibility, and issue resolution across their networks.

ChargeLab provides a flexible, hardware-agnostic charging management platform used by leading charging operators across North America. Through this partnership, operators using ChargeLab can integrate Clockwork’s reliability platform alongside their existing charging stack to proactively detect, diagnose, and resolve charger issues before they impact drivers.

Clockwork is the reliability layer for EV charging, pulling data from across the charging ecosystem - including OCPP telemetry, SIM connectivity, routers, and electrical infrastructure - to give operators deeper operational insight and faster resolution workflows.

Together, ChargeLab and Clockwork provide operators with:

• A flexible, open charging management and reliability ecosystem

• Faster detection, diagnosis, and resolution of charging issues 

• Improved uptime and operational efficiency

• Improved coordination between operational insights and issue resolution 

“Reliability is the foundation of the EV charging experience, and interoperability is how the industry gets there. ChargeLab's open architecture and operator-first approach make them a natural partner as we help operators improve first-charge success and deliver the consistent, dependable charging experience drivers expect.”

— Andrea Curry, CEO of Clockwork

“At ChargeLab, we believe operators should have the flexibility to build the technology stack that works best for their business. Partnering with Clockwork gives our customers access to deeper reliability insights and operational tooling that complements the ChargeLab platform.”

— Kim Phelan, VP Product and Operations, ChargeLab

About Clockwork

Clockwork is the reliability layer for EV charging. The platform helps operators detect, diagnose, and resolve charging issues before they impact drivers, improving first charge success and reducing the operational burden of managing charging networks. 

About ChargeLab

ChargeLab is an open EV charging software platform that enables businesses to deploy, manage, and optimize EV charging infrastructure at scale.