First Harmonic Group Founders Launch Clockwork: Software that Maximizes EV Charger Uptime and Reliability

The founders of First Harmonic Group are proud to introduce Clockwork, a new software company focused on solving the challenges of managing EV chargers. Clockwork’s platform simplifies operations by automating the entire process—from real-time monitoring and issue detection to rapid resolution—empowering operators to quickly identify and fix problems. This ensures that EV chargers are ready and reliable for drivers the moment they plug in. By improving reliability and efficiency, Clockwork is paving the way for a dependable and high-performing EV charging network.  

Clockwork unites a powerhouse team of seasoned experts. The founders of First Harmonic Group have a track record of success in clean tech and software, having played key roles in helping some of Canada's most successful startups and tech giants grow and succeed. Partnering with tech innovators, including top talent from Shopify and Flo, they’ve combined their expertise to create a solution tailored to the unique needs of the EV charging and distributed energy infrastructure industries.

Why Clockwork Was Created

After helping a number of businesses install and operate EV chargers, the founders of First Harmonic Group became acutely aware of the limitations operators face when supporting EV charging networks. Chargers and other devices frequently break down, data is spread across disparate systems, and coordinating with service technicians takes far too long. These issues continue to challenge operators, frustrate drivers and slow the adoption of electric vehicles by drivers.

The Clockwork team is building a comprehensive software platform that integrates data from chargers, network gear and electrical components into a unified view of the network, enables proactive issue detection, and automates service coordination.  By simplifying network operations, Clockwork ensures EV operations teams achieve maximum uptime, optimize performance, and deliver a consistently reliable experience for drivers.

Clockwork: Driving the Future of Reliable and Efficient EV Charging

As the world moves toward a more sustainable future, the need for efficient, user-friendly, and reliable EV charging solutions has never been more critical. Clockwork addresses these challenges by streamlining EV charging operations, allowing operators to work smarter, not harder. 

“The launch of Clockwork is about solving a growing challenge for EV charger operators and owners,” says Andrea Curry, CEO of First Harmonic Group. “Ten years ago, EV drivers faced ‘range anxiety,’ worrying about running out of charge before reaching their destination. Today, we’re seeing a shift to ‘charger anxiety,’ as operators and drivers alike encounter concerns about charger reliability and functionality. Clockwork is designed to tackle this problem head-on, ensuring networks stay reliable, businesses continue to grow, and EV adoption accelerates."

“For us, it’s all about reliability,” says Jenn Buchanan, COO of First Harmonic Group. “After months of research—including a cross-country EV road trip—we saw firsthand the gaps in operational efficiency and charging reliability. There’s no one fully addressing this challenge today, and it’s a major barrier to growth in the industry. By providing operators with smarter tools, Clockwork enables them to streamline their operations, reduce friction, and stay ahead in a rapidly evolving space.

First Harmonic Group’s Next Steps

While Clockwork focuses on improving EV charging software, First Harmonic Group will continue its work on existing consulting projects, ensuring clients meet their goals for sustainable transportation. However, First Harmonic Group will no longer take on new consulting projects. This will allow the team to focus on building Clockwork and addressing the challenges in EV charging networks on a larger scale.

For updates about Clockwork, visit www.clockwork.energy. To learn more about First Harmonic Group, visit www.FirstHarmonicGroup.com.

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First Harmonic Group 

First Harmonic Group is a consulting firm specializing in electric vehicle (EV) charging solutions. With a mission to empower sustainable transportation the company delivers tailored services, including EV roadmap development, user-centric charging design, interoperability testing, and procurement support. Guided by principles of respect, balance, and continuous innovation, First Harmonic Group collaborates with industry leaders to drive impactful change and create reliable, cost-effective EV networks worldwide.

Clockwork 

Clockwork is a software company dedicated to improving the reliability and efficiency of electric vehicle charging networks. Founded by a team of experts in EV infrastructure and technology, Clockwork provides tools that empower Charge Point Operators to streamline operations, reduce downtime, and deliver dependable charging experiences. Rooted in Canada’s thriving tech ecosystem, Clockwork is committed to creating practical solutions that help operators manage their networks with confidence while supporting the growth of the EV industry globally.